PeakHaus Fitness LLC Privacy Policy
Effective Date: 11/1/2024
At PeakHaus Fitness LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website peakhaus.fit and use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Fill out website forms
- Sign up for newsletters
- Make purchases
- Interact with our services
The types of information we collect include:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Payment information
- Health or fitness data
- Biometric information
2. How We Collect Information
We collect information through various methods:
- Website Forms: When you fill out forms on our website.
- Account Registration: During the creation of your user account.
- Newsletter Sign-Up: When you subscribe to our newsletters.
- Purchasing Processes: When you make a purchase on our website.
- Cookies and Tracking Technologies: We use cookies to collect data about your interactions with our site.
3. Use of Your Information
We use the collected information for the following purposes:
- To Provide Services: Delivering personal training services and related offerings.
- Process Payments: Managing billing and payment transactions.
- Send Promotional Materials: Informing you about promotions, offers, and events.
- Personalize User Experience: Customizing content and recommendations.
- Improve Our Website: Enhancing site functionality and user experience.
- Comply with Legal Obligations: Meeting legal and regulatory requirements.
4. Disclosure of Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: Such as payment processors, email marketing services, and analytics providers, to facilitate our services.
- Legal Requirements: If required by law, to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Protection of Your Information
We implement robust security measures to safeguard your personal information:
- Data Encryption: Protecting data during transmission and storage.
- Secure Servers: Hosting data on secure servers with firewalls.
- SSL Certificates: Encrypting data transmitted over the internet.
- Regular Security Assessments: Conducting routine security evaluations.
- Restricted Access: Limiting access to personal information to authorized personnel only.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze Traffic: Understanding how users navigate our site.
- Enhance User Experience: Remembering your preferences and settings.
- Advertising: Delivering relevant advertisements.
Types of Cookies Used:
- Session Cookies: Temporary cookies that expire when you close your browser.
- Persistent Cookies: Remain on your device until deleted or expired.
You can control cookies through your browser settings.
7. Your Rights and Choices
- Access and Update: You may request access to or correction of your personal information.
- Deletion: You can request the deletion of your personal data.
- Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
To exercise these rights, please contact us at joshua@peakhaus.fit.
8. Children's Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect information from minors. If we become aware that a minor has provided us with personal information, we will delete such data promptly.
9. Compliance with Laws
We comply with applicable privacy laws and regulations, including:
- California Consumer Privacy Act (CCPA): Providing rights to California residents regarding their personal information.
- Children's Online Privacy Protection Act (COPPA): Protecting the privacy of children under 13.
10. Contact Information
For privacy-related inquiries, please contact us at:
11. Data Retention
We retain your personal information for as long as you are a client and as needed to provide you with services. Upon your request, we will delete or anonymize your personal data, unless we are required to retain it by law.
12. International Data Transfer
We do not transfer your personal information internationally. All data is processed and stored within the United States.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting to our website. We will notify you of significant changes through:
- Email Notifications
- Website Announcements
- Prompts Upon Login
14. Sensitive Information
We collect sensitive personal information, such as health and biometric data, to provide personalized training services. We obtain your explicit consent for processing this data through signed forms.
15. Analytics
We use analytics tools to:
- Monitor Site Performance: Understanding how our site performs and is used.
- Improve Services: Making data-driven decisions to enhance our offerings.
16. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before providing them with your personal information.
17. Service Providers
We employ third-party service providers for:
- Hosting Services
- Customer Relationship Management (CRM) Systems
- Scheduling Tools
While we strive to ensure they protect your data, their handling of your information is governed by their own privacy policies.
18. Consent and Acceptance
By:
- Continuing to Use Our Site: You agree to the collection and use of your information as described in this Privacy Policy.
- Accepting the Privacy Policy Prompt: Upon visiting our homepage and accepting the prompt, you consent to this policy.
19. Dispute Resolution
If you have any concerns or complaints about our privacy practices, please contact us. We have internal procedures to address your concerns and will work to resolve any issues in accordance with applicable regulatory guidelines.
Thank you for trusting PeakHaus Fitness LLC with your personal information. We are committed to protecting your privacy and providing you with the best possible service.